Frequently asked questions
What about tickets ?
MerMazing will be a ticket only event to moderate the number of spectators at one time in
the mermaid room.
Tickets will be available from Eventbrite website upon release.
Will the mermaids be seen out of character?
No, strict measures will be taken to maintain the authenticity of the
mermaid experience. The very ethos of MerMazing is that mermaids are real and our purpose is to keep that magic alive at all times for our guests and across our social media platforms.
What is the show duration?
Each show will be approximately 30 minutes long.
There are lots of activities around Puddenhill for families to enjoy
before or after the mermaid show.Our friends next door in The Ark run a very popular centre with soft play area, pet farm playground ,food and drinks , so be sure to check them out !
*There is free parking and toilets on site at Puddenhill for all guests.
Frequently asked questions
Will children be in the water with the mermaids?
No, guests will view the mermaids from outside the mermaid tank only.
What safety measures will be taken on site?
Safety is paramount at MerMazing , we have a certified bespoke custom swim tank,
trained mermaid performers, and a qualified lifeguard present at all times.
Visitors will view the mermaids from a safe distance.
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Will the tank and mermaids be easy to see?
Yes, the number of spectators in the mermaid room will be very limited
to create a personal and magical experience for each visitor. The tank is custom made
with windows running along each side for viewing. Seating will be provided.
What about families with small children?
At MerMazing, we will welcome children of all ages. Children aged 2 or under go free
but must sit on parents lap. Children 3 or over will be given a seat and will need a ticket.
Similar to theatre performance, we will ask all parents to be mindful of show’s
atmospheric nature and the other guests experience , and respectfully move outside
to the waiting area with any upset or crying babies or small children .